To connect, please make sure you have downloaded the Alexa App and that your Amazon device is fully registered and connected to the Wi-Fi. In addition, you will need to make sure that your my.warmup.com account has been set up and your 4iE is connected. Once connected, open the app and go to the Skills in the menu. Find the skill Warmup 4iE and select Enable.
Miscellaneous questions
Follow these steps to turn off the backlight feature: Menu > Settings > Display/Audio > Display Brightness > Standby set to ‘0’ > Accept
If you see the floor sensor error icon on the screen it means that your thermostat has been unable to detect the temperature of the floor. Please contact Warmup.
The proper distance to space the mats should be 5 feet on center or 3ft between mats. Please refer to the installation manual for more details regarding your snowmelt installation.
The megger is used as a quality control measure to test the insulation resistance to detect any fault in the heater cable jacket. Such leaks cannot be spotted with a regular ohmmeter and help spot any damage to the cable and cable jacket.
There is no battery backup or capacitor in the 4iE, however, there is internal memory. Periodically the programming and date/time are stamped to a section of internal memory. This is then overwritten when the next stamp takes place. When the power is resumed following a power outage, the device will revert to the most recent stamp taken.
Yes, the sensor lead can be extended up to 200 meters using same gauge cable. Total resistance of the sensor cable must not exceed 10 ohms.
If using a DCM-PRO membrane, scrape/scratch and prime the vinyl to ensure bonding with a highly modified thinset and install the membrane directly to it.
The CDP-2 blinks when it is getting minimal power through the DS controller to power it.
Outlined description of when to test your DCM-PRO cable and why you should do it.