All Questions & Answers

It indicates that the thermostat is not set up correctly. Click "Read More" for details.

If for some reason you need to change the time, do the following. Touch check under “wake.” Now the word “menu” will appear above the check. Touch it to begin.…

The picture below shows the screen you will see if you are in the “Program Schedule” screen. If you had selected the option of “View/Edit” a program, you would have…

Your 3IE allows the ability to temporarily change the floor temperature setting for a specific period of time. You will first need to “wake” your thermostat by touching the checkmark…

Are you experiencing an error on your thermostat? Read this guide for tips on 6iE troubleshooting.

If you recently installed a 7iE in your home or performed a reset to your 7iE, you will be prompted to go through the initial programming. The 7iE initial programming…

Ultralight Insulation Boards are not "soundproof," but are an excellent product for the reduction of sound.

Matter, previously known as Project Connected Home over IP (CHIP), is now compatible with Warmup's new 7iE floor heating thermostat. Click to learn more.

That "Ground Fault" error on your thermostat after several years could indicate your floor heating system had been damaged during installation.  Click "Read More" to learn why.

38 degrees 

38 degrees or less

38 degrees or less

Are you wondering if a gravel driveway can be heated with surface snow melting heating cables? Learn more about the abilities of our products here.

This page discusses installation methods required for installing a Warmup heating system under a floating wood floor.

Yes! All smart thermostats by Warmup are compatible with the MyHeating app for easy control of your underfloor and electric baseboard heating.

As long as all systems that connect to the thermostat do not exceed 15 amps, running multiple leads up the conduit to the thermostat location is completely acceptable.

Connecting one system to the other in series is often referred to as "daisy chaining". Each floor heating system must be connected individually to the operating floor heating thermostat.

Instead, try pulling the cable off the mesh and spacing the cable every 2 or 2.5 inches apart. Consult your installation manual with further questions regarding where the cable or…

This page explains why Warmup does not recommend you cut the wire for any reason and provides solutions to having too much cable.

When you have multiple floor heating systems being powered that require more than 15amps, you can use an additional 3iE as a relay as opposed to purchasing a separate generic…

There is no neutral leg on a double pole breaker and the polarity between the two sides does not match. This will cause the thermostat to trip and/or it will…

Warmup recommends towel warmers to be installed horizontal only. Towel warmer bars are designed to evenly distribute heat across the entire surface of the towel. Towel bars work most efficiently…

It is not recommended to install floor heating under a tub. A claw foot tub can have heat under it but it is not necessary to heat the floor.

This page outlines installation recommendations when installing over a plywood sub-floor.

No, unfortunately you cannot use one 240V circuit to supply power to ALL controls / heating mats. Since the thermostats have GFCI protection built-in, those areas / heating mats will…

After completing a heated wire repair it is safe to replace the needed tile. Make sure your resistance readings are correct before re-laying the tile after the repair is completed.

Yes. The box and mounting requirements are identical for all horizontal Warmup thermostats and the sensor is compatible. If you'd like to swap a 3iE for a 4iE or Tempo…

Do you have an old Warmup thermostat that you'd like to upgrade to the 6iE? Learn all you need to know in this post.

Do you have a previous version Warmup thermostat that you'd like to upgrade to the 7iE? Learn all you need to know in this post.

Warmup now offers our own DCM-PRO cable, which is a custom designed cable compatible with all uncoupling membranes.

The 4iE is designed for use with heating only and is not capable of controlling air conditioning units.

The BOX system can be used with single-phase electric power. Click "Read More" for details.

Yes, please click "Read More" for details.

Yes, your thermostat can connect to your Google Home. Read the instructions down below to find out how!

Out of the box, no. Each ‘box’ will need its own sensor to trigger. Click "Read More" for more details. 

Are you wondering if you can install radiant heating around your pool? Unfortunately, this is not permitted by code. Read more here.

  Yes, Warmup's sensors can be installed within a conduit. However, it's important to note that there will be some lag (approximately 10 minutes, give or take) in its temperature…

Sheet vinyl is a great solution over an underfloor heating system as long as the vinyl does not have insulating properties greater than R1.5.

The 4iE can be connected to Samsung Home via IFTT.

The dual cable tester (DCT) cannot be used to measure the resistance of the floor sensor because it is not scaled to measure that high. The result will be O.L. 

It’s possible to ‘share’ a location with another user. This is done through the web portal in the ‘edit location’ section. Here, the user can add more users to their…

Ultralight under concrete? Ultralight is designed for and can be used under concrete up to 2" in thickness. When concrete is greater than 2" the benefits of the Ultralight diminish,…

Although it would depend on the total point load (aka ground pressure), the answer is no. Warmup's Ultralight was designed to be used in foot-traffic applications only. Point loads greater…

This page discusses the recommended practices of installing Warmup mats or cables in a shower.

Warmup's Foil heating system can not be installed on stairs or on walls. Warmup's Foil is suitable under carpet, engineered wood, or laminate.

Yes, you can install Ultralight under Foil Heater Systems. While the Ultralight Insulation Board will deliver the best performance, the Warmup® Insulated Underlay may also be used as a more…

If you purchased a Digital Multimeter from Warmup you will have 2 connectors as shown below. Please make sure that the contacts that will be plugged into the multimeter are…

Ensure you have created your account and registered the thermostat using the Device Number. Click "Read More" for details. 

For tips for connecting and programming your system click "Read More".

This page explains the difference of the mat and loose cable options but ultimately either the cable or mat option will give you the design freedom you are looking for.

To wire in 3-phase you need 3-phase supply power. Click "Read More" for details.

The Peel & Stick Membrane requires a substrate to be smooth, clean, and dry for proper adhesion. The Peel & Stick Membrane will not bond if: The floor is NOT…

Yes, two downspout hanger kits should be used to protect the heating cable from damage caused by sharp gutter edges and to provide strain relief for both on the way…

If you are looking to heat multiple spaces separately, you will require multiple thermostats. Read more in this post about zoning.

Want to learn more about the thermostat requirements for floor heating? This post explores several factors you should consider.

In the event of a power outage, the capacitor will hold the charge for approx 1 hour, after which time the device will require re-programming.

No, the ASE series does not have built in GFCI. Please click "Read More" for details. 

Yes, both versions of the SNOPRO-100 require the high-limit sensors to be wired (terminals 10 & 11), either by the high-limit sensor that is included in both SNOPRO-100 or by…

Ground Fault protection is a must, especially with bathroom and other "wet" installations.  Are you covered?  Click "Read More" for the answer.

Warmup electric floor heating mats are designed to make installation easy. Take a peek at our brief installation video to see for yourself.  Click here to view it. To view…

Subscribe to our YouTube channel here.

The thermostats come with a 9’ sensor cable to detect the temperature under the floor finish. The end of the probe wire contains a capped sensor that should be evenly…

See for yourself how easy installing our foil heating systems are.  Click here for the installation video.

"Draw an installation plan showing the placement of the mats, floor sensor, and lead wire(s) to the thermostat. The Warmup Foil heating system should be at least 6"" away from…

This message will occur if a ground fault is detected. Click "Read More" for details.

Click here to view a Product Review and Installation Video of Warmup anti-freezing pipe system by A Concord Carpenter.

Heater error will occur if the heating system is not properly wired to the thermostat. Please click "Read More" for details.

Are you looking for the dimensions of the 6iE? Find a detailed diagram with all the dimensions you are looking for here in this post.

Powering off your thermostat is an important function to be familiar with, as it allows you to completely shut down your system when needed. Whether you prefer visual guidance or…

If you’d like to adjust the brightness on the Terra WiFi thermostat, follow the simple steps below or watch the video included.

In this guide, we will provide you with instructions on how to change your password using the MyHeating app. Whether you prefer following a video tutorial or written instructions, we…

Follow along with the video or instructions below to learn how to change the color theme on your Terra Smart WiFi thermostat.

There are two ways to change the language using your MyHeating app.

The setback temperature is a lower energy efficient temperature when outside of a heating period.

The only way to see if the cable is going to work and is not damaged is to use an ohmmeter to check the resistance between the heating conductors matches…

Do you have a Warmup Thermostat but are unsure which model you have? Read this post to help identify which model you have installed.

If it is not installed in the floor, the joint may give and your system will no longer work. Not only will your warranty be voided but you will have…

Discover how to tell when your Warmup 7iE Smart Thermostat is heating the floor with the Heating Indicator.

If you own a Terra WiFi thermostat and would like to enhance its security by setting a lock and a PIN, you're in the right place. In this post, we…

If you’d like to understand the settings menu on the Terra WiFi thermostat, watch the video included.

Welcome to the guide on performing a Factory Reset for your Terra Smart WiFi Thermostat. In this tutorial, we will provide you with a video, short format and full instructions…

Follow along with the video or instructions below to learn how to power off your Terra Smart WiFi thermostat.

There are two ways to reset your Terra Smart WiFI Thermostat. If you’d like to learn how to reset your Terra thermostat, read the list below or watch the video…

Do you need to reset the WiFi on your Warmup snow melting controller? This post will take you step by step.

This guide will walk you through the process of setting up and programming your MyHeating app to ensure maximum comfort and energy efficiency in your home. Setting a program allows…

Welcome to our informative post on setting heating limits for different types of flooring! When it comes to floor heating, it's crucial to be aware of the specific limits to…

Setting into “Manual” mode allows you to set a fixed target temperature for the thermostat to achieve. The thermostat will continue to maintain this temperature until another operating mode or…

Setting a temporary override allows you to set a target temperature which will override your current heating program until your next heating period or for a set duration. Cancelling an…

Setting the time and date on your thermostat is a crucial step in ensuring the proper functioning of its programming features. Accurate time and date settings allow your thermostat to…

Setting the time and date on your 6iE is important for proper program function. Follow along with the below video or instructions to set yours.

Set the time and date on your Terra Smart Wifi Thermostat. It is important for proper program function. Follow along with the below video or instructions to set yours.

If you own a Terra WiFi thermostat and would like to take advantage of its programming capabilities, we've provided short format and full format instructions, and a video below to…

To set up the Terra WiFi Thermostat with WiFi, follow the simple steps below.   Using the print manual for assistance, use the up and down arrows to select your…

If you'd like to set up your Terra WiFi Thermostat without WiFi, follow the simple steps below or watch the following video.

Follow the simple steps below to switch between fixed and scheduled temperatures on the Terra WiFi thermostat. Press the check mark With the finger and calendar icon selected, press the…

Follow the video or simple steps below to turn off window detection on the Terra WiFi Thermostat.

The 6iE is only available in Smart WiFi. If you prefer to use your 6iE without WiFi, the video/instructions below will show you how to turn it off. 

Welcome! In this guide, we will show you how to turn the WiFi off on your Terra Smart WiFi thermostat. Whether you prefer written instructions or visual guidance, we've got…

Uploading a background using the MyHeating app is an effortless process. If you'd like to learn how to do so, follow the simple steps down below.

The 4iE® is offered in White & Black. It is designed to look great in both modern and traditionally styled homes, with glass effect front faces and beveled chrome edges to…

In order to wire a single towel warmer to code, you must follow the kit and video. In addition, you must follow Authorities Having Jurisdiction (AHJ). 1 - M10-1 -…

This Relay-25 fits in a standard single gang box. It is used in conjunction with the 4iE® Smart thermostat series as well as the Tempo thermostat, in order to expand…

This page describes the ETO2 Controller and how it requires the installer to wire an external relay to connect the heaters/load to operate.

Find useful TF115-005 Controller wiring information here for pipes, ducts, and sprinklers to prevent the destructive effects of burst pipes.

To turn on your system once your thermostat has been installed, simply turn on the breaker. The thermostat screen will light up. After setting the basic parameters of the thermostat,…

The open window function is a setting on your thermostat that will detect when a nearby window is open, letting in outside air and will adjust the temperature accordingly.  …

Find our recommendations for distancing floor heat from walls in this post to ensure a perfect underfloor heating installation.

Up to 2000'

Up to 2000’ 

Up to 2000'

A snow-melting system is most efficient when the slab is preheated. As a rule of thumb, a snow-melting system should start preheating for 1 -2 hours before the arrival of…

It will vary depending on the depth of the cable in the material (concrete, pavers or asphalt) and the voltage input into the cable (280-240-277). Click "Read More" for details. 

It depends on a lot of factors, but a classic installation over ¾” plywood with NADWM mats would take about 30 minutes to heat from 60F to 80F. Click "Read…

The CommBox-600 is equipped with four (4) 50Amp 3-Phase relay contactors. This means that at 2-phase, you can connect up to 200 Amps worth of power, but at 3-phase, you…

If you are planning for a large project, Warmup recommends limiting the number of relays controlled by a single thermostats to 5.

Are you wondering how much snow fall a snow melting system can handle? Read more about snow melting technology here.

Learn how to access the user manual from your Warmup EZPT Programmable Thermostat through the thermostat's support page.

Learn how to adjust the backlight delay timing on your Warmup EZPT Programmable Thermostat.

Discover how to adjust the screen brightness on your Warmup EZPT Programmable Thermostat.

Learn how to calibrate the temperature on your Warmup EZPT Programmable Thermostat and when to use this feature.

Learn how to change the background of your Warmup 7iE Smart Thermostat to a custom image using the MyHeating App.

Learn how to change the background on your Warmup 7iE Smart Thermostat.

Learn how to change the language on your Warmup EZPT Programmable Thermostat.

Learn how to change the brightness of the screen on your Warmup 7iE Thermostat.

Learn how to change the sensor application on your Warmup EZPT Programmable Thermostat and what the different sensor options are.

Learn how to change the temperature format on your Warmup 7iE Smart Thermostat to either Celsius or Fahrenheit.

Learn how to change the temperature format on your Warmup EZPT Easy Programmable Thermostat to either Celsius or Fahrenheit.

Learn how to change the time format between the 12h clock and 24h clock on your Warmup EZPT Programmable Thermostat.

In this guide, we will take you on a journey to explore the powerful Daily Usage feature of the app, specifically designed for your Warmup 6iE/4iE thermostat. By following these…

Learn how to choose a sensor type on your Warmup EZPT Programmable Thermostat.

Click "Read More" for instructions to install your GIT-1 sensor.

Learn how to connect your Warmup 7iE Smart Thermostat to Amazon Alexa with Matter.

Learn how to connect your Warmup 7iE Smart Thermostat to Apple Home with Matter.

Learn how to connect your Warmup 7iE Smart Thermostat to the MyHeating App.

Learn how to control the window detection on your Warmup 7iE Smart Thermostat.

Learn what the ER1 Error means on a Warmup 7iE Thermostat and how to resolve the error.

Learn what the ER2 Error means on a Warmup 7iE Thermostat and how to resolve the error.

Learn how to repair a damaged heating mat or loose wire system with our step-by-step guide. This article provides detailed instructions to help you restore your underfloor heating system quickly…

Learn how to increase the heating limit on your Warmup EZPT Programmable Thermostat.

While you must NEVER cut the wire, the mat system is designed to allow you to separate the wire from the mesh. The unusable mesh can be cut away from…

Learn how to install Warmup's EZPT Easy Programmable Thermostat to control your underfloor heating system.

Learn everything you need to know about installing underfloor radiant heating in a shower floor.

Learn how to manually adjust the temperature on your Warmup EZPT Programmable Thermostat.

Want to know how to open the main menu the 4iE thermostat? This post will tell you how and link you to other topics that you may find useful.

We will guide you through the step-by-step process of accessing the manual override function through the MyHeating app. You'll learn how to make real-time changes to the temperature, switch between…

Learn how to easily remove the faceplate off of your Warmup 7iE Smart Thermostat.

Learn how to remove the faceplate from your Warmup EZPT Easy Programmable Thermostat.

If you already have a Warmup Thermostat installed and would like to replace it with the 7iE Smart Thermostat, you can easily do so. The 7iE Thermostat is compatible with…

Learn how to reset previously programmed heating schedules on your Warmup EZPT Programmable Thermostat.

Learn how to reset your Warmup EZPT Programmable Thermostat to return all user settings to the factory default.

Learn how to reset all of the settings back to the factory default on your Warmup EZPT Programmable Thermostat.

Learn how to reset your Warmup 7iE Smart Thermostat through the thermostat's settings.

Learn what causes and how to resolve a floor sensor error on your Warmup EZPT Programmable Thermostat.

When the thermostat reads "ER2," the floor sensor has a short circuit or has a loose connection. Your electrician must secure connections and test the probe using a multimeter set…

This short video by Warmup shows how to secure roof clips.

Learn how to set a 5-1-1 heating schedule on your Warmup EZPT Programmable Thermostat for automatic underfloor heating.

Learn how to set a 7-day heating schedule on your Warmup EZPT Programmable Thermostat for automatic underfloor heating.

If you are struggling to increase your Terra Smart WiFi thermostat temperature, your thermostat heating limits could be the reason why.

Learn how to set a night period on your Warmup 7iE Smart Thermostat to automatically dim the screen at night.

Learn how to set up password protection on your Warmup 7iE Smart Thermostat.

Learn how to override the current programming on your 7iE Thermostat to temporarily increase the temperature of the floor.

Learn how to both set and delete a weekly programming schedule on your Warmup 7iE Smart Thermostat.

The windows open detection feature is an energy-saving functionality incorporated into Warmup's Terra Smart WiFi thermostat. This feature is specifically designed to automatically turn off heating when the thermostat detects…

Setting into “Manual” mode allows you to set a fixed target temperature for the thermostat to achieve. The thermostat will continue to maintain this temperature until another operating mode or…

Learn how to manually set the date and time on your 7iE Thermostat.

Learn how to set the date and time on your Warmup EZPT Programmable Thermostat.

Discover the different heating modes of your EZPT Programmable Thermostat and how to set them.

Learn how to set the location on your Warmup EZPT Programmable Thermostat. Choose between "Home" and "Office" to change the number of heating periods.

Learn how to change the setback temperature on your Warmup 7iE Smart Thermostat.

Discover how to set the system wattage on your Warmup EZPT Programmable Thermostat to track the energy usage of your underfloor heating system.

Looking to terminate a self-regulating cable? This post provides a video demonstration as well as a link to the full instructions.

Learn how to test the GFCI and identify a GFCI error on your Warmup 7iE Smart Thermostat.

Learn how to test the GFCI on your Warmup EZPT Easy Programmable Thermostat.

Learn how to turn the WiFi on your Warmup 7iE Thermostat off to use the thermostat entirely manually.

Learn how to turn off your Warmup EZPT Programmable Thermostat.

In this guide, we will walk you through a simple process to deactivate the SmartGeo feature, turn off the heating, and disable the frost protection on your device. By following…

Learn how to use the Adaptive Function on your Warmup EZPT Programmable Thermostat.

Discover how to set and remove the child lock on a Warmup EZPT Programmable Thermostat.

Learn how to use the Daylight Saving Time setting on your Warmup EZPT Programmable Thermostat.

Learn how to use the Energy Usage feature on your Warmup EZPT Programmable Thermostat.

Learn how to use the open window function on your Warmup EZPT Programmable Thermostat.

If you recently had Terra installed in your home or if you recently performed a reset to your Terra, you will be prompted to go through the initial programming. Initial…

When slight damage is caused to the wire, a visual assessment needs to be made. Read more.

No, you should never shorten the heating wire. Click "Read More" for details.

It could also mean that your thermostat is connected to the internet but you have not registered the device as a room on the myheating app or the my.warmup portal.…

Learn how to override the heating limit associated with the selected floor type on your Warmup 7iE Thermostat.

Please click "Read More" for details. 

Follow these simple instructions to install the floor sensor probe.  Click "Read More" for details.

You will want to review these electric heating mat system installation tips before you begin your electric floor heating installation project.  Tips such as how the factory joint is positioned…

When using a relay for your installation, its important to note that each relay will need its own dedicated 20 amp circuit.

We have outlined some important reminders to ensure proper functioning of your Foil Floor Heating System.  Click "Read More" for details.

It is vital that the floor heating thermostat's floor probe was not only installed but done so the right way.  Click "Read More" for details. Make sure that the sensor…

Click "Read More" for installation details. 

Warmup 4iE thermostats come with or without WiFi capability. If you have a 4iE with WiFi capability and the home screen shows internet bars with an X above, this indicates…

No, floor heating thermostats are specifically designed to control electric floor heating systems. 

The clicking noises are the relay opening and closing to let the power through to the heating system. While it should be hardly noticeable, it can be reduced by insulating…

Is my Terra Thermostat on? To see a highlight video on the Terra heating indicator, be sure watch the video included.

Low Voltage

Be safe and follow these important reminders before troubleshooting your floor heating system.  Click "Read More" for instructions.

LOW voltage

LOW volatge

Find more information out about 120-volt relays by Warmup in this short post full of resources.

Are you wondering about mirror thickness when using a mirror defogger? Learn more about it in this quick post on the topic.

Follow these suggestions related to your power source to ensure excellent performance of your floor heating system.  Click "Read More" to learn what to do.

When setting up a large installation and connecting two or more thermostats as Master and Relays, all devices MUST have a floor sensor hooked up. Click "Read More" for details. 

Upon completion of a repair it is completely safe to apply thinset and tile. Read more.

It is likely to be a wiring or installation issue. Please consult our installation manual for further assistance. Troubleshooting steps will need to be done with a licensed electrician. Please…

The COMMBOX-600 is a “Plug and Play" controlled power distribution panel for frost protection, ice and snow melting projects. When receiving a signal from the sensor(s)m the contactors are activated,…

This short video shows how to run Warmup De-Icing Heating Cable in a Downspout.

Learn how to set your 7iE Thermostat to Manual Mode to control your heating manually.

Adding insulation both under a slab and near its exposed edges reduces heat loss into the ground and allows the slab to heat more quickly, which lowers total operating costs.

Both 120Vac and 240Vac Warmup heating cable(s) output the same amount of power (wattage) per square foot (13.1 watts), so, the only difference between 120Vac and 240Vac heating cable(s) is…

Using self-lever or thinset depends on the type of flooring being installed and preference. 

If you receive the error code - 120, the cost has been entered incorrectly. KWh rates are in cents (₵), not dollars. Anything less than a dollar has to be…

Floor heating can work under nailed hardwood as well.  Click "Read More" for detailed instructions to do it the right way.

What do you do when this message appears?  Click "Read More" for details.

What do you do when this message appears?  Click "Read More" for details.

The factory joint MUST be installed in the floor. Click "Read More" for details.

The ER2 message will occur if the floor sensor has a short circuit or has a loose connection. Click "read More" for details.

Learn how to turn heating off on your Warmup 7iE Smart Thermostat.

Please click "Read More" for instructions on how to un-mount your thermostat

Here is an example of how Warmup Heating Cable could be installed on a roof.

Without a thermal break, the concrete acts as a heat sink. Therefore, the heat is drawn first into the concrete sub-floor before your floor covering. This is why Warmup recommends…

The amperage capacity of the Resibox is 120A and for the Commbox it is 230 Amps. The Resibox has (4) of the 30A/2-pole contactors rated 120-277V for a total of…

Overcurrent, Ground Fault Circuit Interrupter (GFCI), and Ground Fault Equipment Protection (GFEP) are all types of electrical protection equipment mechanisms, but they serve different purposes and operate in distinct ways.…

The 4iE custom background screen is 320 x 240 px. Click to learn more about the custom 4iE background image and it's scaling.

The 6iE custom background screen dimensions are 3 1/2 inches diagonally. However, image scaling is not required thanks to auto-scaling when you upload your custom background.

Are you looking for the dimensions of Warmup's 7iE Smart Thermostat? Find a detailed diagram with dimensions in this post.

Wondering what the dimensions are of Warmup towel warmers as you prepare for your project? Find the information you need here.

Please verify that the circuit can handle the amount of amperage your heating system requires. Your thermostat can only handle up to 15 amps so if you are connecting multiple…

Our Ultralight Insulation Boards significantly reduce the time it takes to heat the floor, allowing the space to warm up faster and saving you money by reducing the time heating…

Click "Read More" for further information. 

consider tightening the triangles, whilst maintaining the proper height based on the overhang or use t-splices and end kits for downspouts so you do not have to use extra cable…

Before you order your floor heating system, there are a several things you can do in preparation. Read this before your start!

Need to know more about the icons on your Terra Smart WiFi thermostat? Find a guide to all of the thermostat icons here.

The ER1 message will also occur if no floor sensor is connected to the thermostat. Have your electrician make sure that the sensor probe wires are securely connected in ports…

Error 1 “SensErr 1” will appear when there is a communication error with one (or more) snow sensors. Click "Read More" for details. 

Error 2 “SensErr 2” will appear when the upper limit sensor is not connected or has short-circuited. Click "Read More" for details. 

The overload message will occur if more than 15 AMPS has been connected to the thermostat. Click "Read More" for details.

This may also mean that you have not yet registered the actual thermostat under your location as a room. Please make sure you have added a room, which requires you…

This page explains the purpose of DEL or Dip Switch 3 and how it activates the Delay-Off feature on the DS8 controller.

The HI/LO error message means that the ambient sensor readings (on snow sensor) are out of reliable measuring range. Click "Read More" for details.

This page discusses the purpose of the LD Dip Switch and how it will determine the length of time your system will remain off when DEL (Dip Switch 3) is…

If the 6iE displays a triangle with an exclamation mark (see below) a limit temperature has been set and it has been achieved. 

12 AWG or 18 AWG depending on the distance from the controller. Click "Read More" for details.

12 AWG or 18 AWG depending on the distance from the controller. Click "Read More" for details.

12 AWG or 18 AWG should be used depending on the distance from the controller. Click "Read More" for details. 

Nothing would happen if a thermostat is wired backwards. The thermostat will NOT be damaged in any way, including a the screen being black. That is because the thermostat's relay…

The first items on the checklist would be to ensure that the breaker is on and that power is being supplied to the unit. Click" Read More" for details.

If you installed your thermostat over 3 years ago and it seems to be functioning the same, however your floor is no longer heating up, call your electrician. Click "Read…

If your thermostat has no display and will not turn on when power button is pushed, the thermostat could be wired incorrectly. Click here for more details.

The Dual Cable Tester monitors up to two cables concurrently and monitors the integrity of both the core to core and core to ground resistance. Throughout the installation, this device…

The TDR Meter is used to measure the distance to an existing fault in the wiring of your heating system. It sends an electrical pulse into the connected cable, traveling…

Warmup's Watchdog is simply a continuity tester. When installed correctly to a heating cable and turned on, the Watchdog will continually look for a path for electricity to travel. If…

A snubber is a device that is used to limit (or “snub”) voltage transients in electrical systems. In an electrical system where there is a sudden interruption of current flow,…

Setting into manual mode allows you to set a fixed target temperature for the thermostat to achieve. The thermostat will continue to maintain this temperature until another operating mode or…

Tile Floor Deflection Traditionally, the accepted minimum requirement for floor rigidity is L/360 – before the tile underlayment is installed. The L/360 standard means that the floor should not deflect…

The "Control Period" checks the difference in the current measured temperature and the set temperature in a proportional-integral algorithm to maintain a steady temperature.

Our cable was tested and measured 0.5 mG at 1/2” (a typical distance between the cable and your feet). This measures at 1/200th of the acceptable value of 100 mG…

Looking for the lead length of the Warmup mirror defoggers to plan for wiring on your project? Find the information you need here.

The lock icon on the 6iE Smart Thermostat represents that the thermostat has gone into standby mode. It will show at the bottom center of your thermostat.

Learn what the lock icon on Warmup's 7iE Thermostat means and how to clear it.

The lock icon on the 4iE Smart Thermostat represents that the thermostat has gone into standby mode. It will show at the bottom center of your thermostat.

Wondering about the maximum load of the Warmup 6iE thermostat? Find the information you are looking for here in this post.

Wondering about the maximum load of the Warmup 7iE thermostat? Find the information you are looking for here in this post.

8W/LF self regulating heating cable(s) CAN be used on PVC pipes. Generally, the maximum self regulating wattage temperature for PVC items is 95C (200F) the heaters in our range will not…

There is no limitation for covering an underfloor heating system, however, the thicker the materials and floor covering, the longer your system will take to heat.

The minimum clearance is 2 inches all around per our manual, with the exception of the wax ring and fixing bands. The wax ring should have a minimum distance of …

The perfect installation for Warmup Ultralight Insulation Boards would be a tight and staggered seams. Instead of lining up the edges of the boards perfectly, it is extremely important to…

Learn what the Triangle Exclamation Mark icon on your Warmup 7iE Smart Thermostat means and how to clear the icon.

Curious about what types of heating systems the 6iE thermostat is compatible with? Find your answer here in this post!

Curious about what types of heating systems Warmup's 7iE thermostat is compatible with? Find your answer here in this post!

Do you have 110 volt available for your project? Learn what product is best for you to use in this quick post on the topic.

First, what is self leveler? Self-leveler is required to allow installation of small format tiles and other floor types such as glue-down wood and LVT’s, to be laid on top…

Click "Read More" or more information about installing on a concrete slab.

We highly recommend the use of polymer-modified adhesives, also known as “modified thinset." Since the addition of the polymer compound creates a more dense bonding reaction during the curing process,…

There is no subfloor requirement specifically for Warmup's Peel-and-Stick; it can even be installed over Epoxy. However, the subfloor is required to be: Level Smooth Clean Warmup recommends the smoothest…

Not at all. Click "Read More" for details.

Yes! Click "Read More" for details.

The four DIP switches are located on the back of the thermostat unit on back of the door as shown in picture. Click "Read More" for details.

Learn which floor probe usage is most suitable for your Warmup 7iE Thermostat and how to change the floor probe usage settings.

If you have set the floor type to any kind of floating floor, a safety feature in the thermostat will not allow you to increase the target temperature any higher…

Temperature Variation in Single Rail Towel Warmers     The variation in temperature of a Single Rail Towel Warmer may be due to a few factors: Wiring Configuration: In single…

Your floor can reach higher temperatures in some areas where furniture, area rugs, dog beds or other fixtures are trapping the heat. Click "Read More" for details.

If wire spacing and floor height isn’t consistent, your floor may not heat evenly. Click "Read More" for details.

The ground wire of the heater(s) must be directly connected to the ground wire of the supply.

When applied, you will select a number and this percentage represents the number of minutes the heat will be on out of every 10 minute cycle. For example, if you…

Welcome to our informative post on learning more about the open window function on your Warmup Smart Thermostat. Follow along down below to read more about this function.

The resistance for your mat or cable is calculated on the length of the heater. Shortening the heater would increase the resistance and thereby the temperature. The cable is expected…

When the LTC is ON, your system will not turn on if temperatures reach or drop below 5°F. When the system is on and senses the temperature drop to 5°F, the system…

Discover why your floor heat is not working despite there being no error messages showing on your thermostat. This guide explains common causes of heating issues and troubleshooting tips to…

If your heating system was installed on a concrete slab or over an unheated space and insulation boards were not used, it is possible that the heat loss into the…

If your floor temperature reading varies significantly from the actual temperature of the floor, it could indicate an issue with how the sensor probe was installed. Continue reading to learn…

If your floor temperature reading significantly varies from the actual temperature of the floor, the sensor probe and cold tail lead may be in the same conduit. Putting both in…

Click "Read More" for details. 

Is your thermostat display flashing? We'll be happy to help get you on the right track in this quick post.

Check you are using a WPA2 password format (less than 10 characters) on your network. Click "Read More" for details.

Are you experiencing issues connecting your 6iE to WiFi? Find some useful tips for resolving this issue here in this post.

The CommBox and Resibox have been programmed to work with a variety of third-party sensors. Click "Read More" for details.

While you can operate your floor heating system without the floor sensor probe it is better to have it installed.  Click "Read More" for detailed information.

If you are looking for instructions to wire the ds-9 controller look no further. This post with written instructions and a video tutorial is sure to help!

Want to cancel an override that you made on your 4iE thermostat? This post will tell you and show you in a short video clip.

Wondering what the words "cancel heating off" mean on your 4iE home screen? This post will explain its meaning to you to make thermostat usage easier.

You should never cross underfloor heating cables. This post will link you to some solutions for avoiding heating cable crossing.

Wondering if the Warmup Waterproofing Kit is applied above or below the DCM-PRO membrane? This post will tell you and link you to full instructions.

Wondering what is inside the Warmup Waterproofing Kit and how far it will get you? Do you need more than one? This post will give you an idea of both.

Are you looking for the Warmup Waterproofing Kit installation instructions? You can find them here in this post.

Wondering if you need a waterproofing kit for your project? This post will tell you our recommendation.

Are you installing the DCM-PRO cable without the DCM-PRO membrane? You will need fixing strips. This post tells you how many for each cable size.

Are you looking for troubleshooting support at your home? We are here to help online and by phone 24 hours, 7 days a week.

Following along to the custom programming video with the below tips in mind will allow you to successfully program your thermostat for overnight use.

Wondering if you need insulation for your upcoming floor heating project? Learn more in this post about our recommendation.

Are you using the Warmup FOIL system and wondering what the maximum heating temperature is? This post gives you the information you're looking for.

Find useful information here for wiring the CDP-2 remote control.

Looking to update the software on your 4iE thermostat? This post will tell you all about software updates and how they work.

Warmup thermostats are dual-voltage but must be wired to match the heaters voltage. Learn more about voltage and thermostat wiring in this post.

Do you need to test the GFCI on your Warmup thermostat? This post will provide the directions needed for performing this test.

Are you installing a Warmup thermostat and looking for mounting information? Find the mounting diagrams you need here in this post.

Wondering how much energy self-regulating cable uses? This post will teach you how to calculate energy consumption and running costs.

Wondering how to connect your 4iE Smart WiFi thermostat to WiFi? this post includes a video clip showing how and written instructions.

Are you wondering what kind of heating you can connect the 4iE thermostat to? Learn the answer to that question here in this post.

Are you experiencing uncertainty with your underfloor heating and looking to get answers? An infrared thermal camera may be the tool you need.

Notice your weather report on your smart thermostat is off? Find out here how to confirm your location is properly set.

Are you wondering how long after installation you have to wait to begin using your floor heating system? Learn all about wait time in this post.

Are you wondering about the mount location of your relay? Learn more about mounting your relay in this post.

Wondering if you can install floor heat over existing tile? Learn the answer to that question in this post.

Do you have a large project that you'd like to use multiple relays for? Learn more about connecting more than one relay in this post.

If you are installing underfloor heating under carpet you may be wondering if you can glue down the carpet pad or not. The answer is yes.

Are you wondering if carpet can be cleaned once installed over underfloor heating? Find the answer to your question here.

Are you wondering why your thermostat says test monthly? Wondering what you should do? Learn all of that and more in this post.

Are you wondering whether or not underfloor heating can deliver enough heat to be a primary heat source? Learn all about it here!

Does it appear that your old thermostat has stopped working? Learn more here about what you can do next to get your floors warm again.

Are you wondering what a setback temperature is on the 4iE smart thermostat? You can learn all about it here and how it is used.

A temporary temperature adjustment on the 4iE is called an override. Overriding will allow you to make temperature adjustments without re-programming the entire thermostat. To start an override on your…

Wondering how to set the time and date on your 4iE thermostat? You can learn how to here from a short video or discription.

Wondering how you can tell AM and PM on the 4iE thermostat? Learn how here.

Are you wondering what a fixed temperature is on your smart thermostat? Learn here about this program and how to change it.

During typical Winter conditions, Warmup systems are designed to keep driveways and walkways clear of snow and ice with no waiting time. To operate efficiently Warmup systems are designed to…

The WSM (Warmup Snow Melting cable) or WSMM (Warmup Snow Melting Mat) is commonly used in concrete pours, asphalt driveways and paved walkways. Learn important cable rating information here.

The floor probe wire can be trimmed. Learn more here.

Looking for the MAC address of your thermostat? Learn where to find it here.

Wondering how Warmup thermostats work? Learn all about how they work by reading more here.

If you are finalizing a Warmup installation it is almost time to register your warranty! Find the link here to the warranty registration page.

If you are planning for an upcoming project you may be wondering if you can or can not heat under furniture. Find out here!

Installing DCM-PRO peel-and-stick over Warmup insulation boards? Find our recommendation here.

If you are starting with a durock or hardieboard you may be wondering what the next recommended steps are. Learn more here!

Some companies restrict tile sizes over underfloor heating products but Warmup does not. Learn more here about installation tips for different size tiles.

If you are wondering about the use of rugs or mats with underfloor heating look no further. All of the information you need can be found here. Avoid placing thick…

Looking to register a 4iE thermostat? Find all the instructions you need here to get up and running.

Is your thermostat screen displaying in the wrong direction? We're sorry for the inconvenience. Click here for support to get this issue solved.

Are you finding that your thermostat is not holding your changed settings? Try this quick fix for getting your thermostat settings saved.

Are you wondering if an internet connection is necessary for the 4iE-04 to work? Learn more here about whether or not it is necessary to connect to WiFi.

Is your thermostat stuck on the Warmup screen? To advance you'll want to confirm a few details found in this useful post.

We hope that the below clip will assist in wiring your 4iE thermostat. For wiring diagrams please see the product literature. https://www.youtube.com/watch?v=g13w0AmAe6s Related questions: https://warmupedia.warmup.com/questions/initial-4ie-programming/ https://warmupedia.warmup.com/questions/how-long-will-my-system-take-to-heat-up/

Are you short heating cable for your underfloor heating project? We'll be happy to help get that solved for you. Read more here.

If you are experiencing issues with your underfloor heating system you may be wondering if it is even possible to repair damage. Learn more here.

Need to learn more about the non-jacketed self-regulating cable from Warmup? Find the answers to your questions here.

Need to learn more about the non-jacketed self-regulating cable from Warmup? Find the answers to your questions here.

Need to learn more about the non-jacketed self-regulating cable from Warmup? Find the answers to your questions here.

Need to learn more about the non-jacketed self-regulating cable from Warmup? Find the answers to your questions here.

Need to learn more about the non-jacketed self-regulating cable from Warmup? Find the answers to your questions here.

Need to learn more about the non-jacketed self-regulating cable from Warmup? Find the answers to your questions here.

If you have quesitons about where to mount your warmup thermostat you can find answers to that question and more here.

The functionalities are identical, but the second version has a different WiFi chip that offers a better range.

If you've added a WSM in the app that you'd like to remove you can find instructions here for how to do so.

If your WSM has lost internet connection you can read more here on how to get it back up and running.

You may find that you need to do a factory reset to your WSM. If this is the case, read along here to find out how.

Are you having issues connecting your WSM-252W to WiFi? Read here to find a solution.

Are you looking to reset your password on the WSM-252W? Read more here.

Are you searching for a thermostat to use with your underfloor heating system? Learn more about compatibility here!

Looking for help connecting your WSM-252W to WiFi? Follow along here for support.

If you are installing a Warmup towel warmer you may be interested in seeing an installation video. Click here fora video with tips and tricks.

Are you planning an outdoor heating project? Learn more about GFEP protection in different Warmup outdoor snow melting controls here.

If you are attempting to connect your 4iE to WiFi and your password has a space you may be wondering how to enter it. For a quick answer, click here.

If you are looking for an underfloor heating solution with a low-profile you'll want to consider the heated floor mat by Warmup.

If you are planning a floor heating project with the DCM-PRO system you may be curious about product thickness. Ge tthe quick answers you need here.

If you are planning an underfloor heating project you are probably wondering about product thickness. Learn more about how thick the foil product is here.

If you are installing snow melting cables, you may be wondering how far you can space the cable. Read more here about cable spacing.

If you are planning a snow melting project you may be wondering if mats or cables are best for your project. Read more here.

Warmup offers two forms of surface heating: snow melting mats and snow melting cables. If you are wondering the difference, you can read more here.

Are you getting ready to install the DCM-PRO system? Check out this video for helpful tips and tricks for getting the job done right.

Warmup offers a wide range of towel warmers that opperate as ON or OFF with no specific temperature setting.

Heating limits are commonly referred to when it comes to underfloor heating. If you are wondering what heating limits are and how to manage them.

Is your 4iE screen going dark? Learn more here about the settings on the 4iE and how they can be easily changed to your preference.

If you are considering roof heating you are probably wondering how much coverage you will need. Learn more about necessary coverage here.

Are you interested in a Warmup heated driveway or walkway? Get a better understanding of how the snow melting systems work here.

If you are investing in a Warmup towel warmer you may be wondering if maintance will be required. Learn more here about this topic.

Are you looking for the best underfloor heating system to use with vinyl flooring? Read more here for our top recommendation.

Are you looking for the best underfloor heating system to install under tile? Read more about our top recommendation here.

Are you looking to heat under laminate flooring? Read more here about our recommended system under laminate.

Learn more here about what a foil electric floor heating system is and what applications it is best suited for.

Uncoupling systems are becoming increasingly popular. Learn more here about what an uncoupling system is here so that you can see if it's suitable for you.

Are you considering a snow melting system? This post will help you calculate the running cost per hour so that you can make your decision.

If you are considering an underfloor heating system you can read more here about running costs.

Learn more about the basics of how underfloor heating works.

If you are installing the FOIL product under carpet you may be wondering if you can feel the product through the carpet. Good question! Learn more here.

If you are installing the FOIL product under carpet you may be wondering if you can hear the product. Great question! Learn more here.

If you believe that your floor probe readings are inaccurate or if you are getting an ER1 message, you may want to test your floor probe. Learn how-to here.

Warmup recommends testing your underfloor heating cables before, during, and after installation. Follow along with this post for support.

If you are installing small format tiles over the DCM-PRO floor heating system, you'll want to read this post to find special instructions.

Are you looking for gauge recommendations for a Warmup installation? Find the information you need here to help guide you to the right decision.

Installing the Warmup Liberty single bar towel warmer? Find useful information here to follow along with.

If you have a large outdoor snow melting project you may be wondering what the largest size breaker you can use is. Read more here.

It is important to test underfloor heating cables before, during, and after installation with the proper equipment. Read on here for our recommendations.

If you are installing the DCM-PRO cable in your home you may be wondering about the diameter of the cable? Find this information and more here.

Are you looking to offset heat loss in your home with a Warmup underfloor heating system? This information will be important for you.

Depending on your flooring type you may need to self-level over the DCM-PRO membrane. Read more here about when and how to properly self-level.

In this 4iE programming guide, you will find several useful videos and written instructions. Initial programming is important to get the most from your 4iE.

If your 4iE smart WiFi thermostat is showing an incorrect weather forecast the best thing to do is to confirm the location settings on your MyHeating account. Sign in to your…

If you have a Tempo thermostat there is an air probe and floor probe. If you would like to change the probe you are operating off of you can learn…

You may be able to alter your advanced settings, allowing your floor to heat above 86°F, depending on the finished flooring type you have.

The 4iE thermostat has a lock feature. If you have locked your thermostat and can not get back in, this post will help you!

If you are using self-leveler over the membrane there are minimum pour requirements. Learn more about these requirements here.

Each row in the membrane is referred to as a peg. Learn more here about minimum cable spacing to ensure a proper install of your DCM-PRO system.

The DCM-PRO system is embedded in materials that require curing time. If you are wondering if the membrane changes those curing times read more here.

Click here if you are wondering about what to do after the membrane is applied to the subfloor. Warmup tips may save you some time!

We stand behind our products. Learn more about how we'll be there if something happens with your system down the road.

If you are considering the DCM-PRO system or if you already have it in your home you may be wondering how long it will keep its uncoupling capabilities. Learn more…

Are you curious if self-leveling is going to grip to the membrane you are installing? Learn more here.

Wondering if the glue on the back of your DCM-PRO membrane will ever dry? Learn more here about what happens to the glue over time.

If you are shopping in Québec we have a few recommended brands of thin set that we know you will be able to find locally.

If you are installing the DCM-PRO system and need to know more about what type of thin set to use, you can learn more here.

If you are installing DCM-PRO membrane you may be wondering if you should use a primer. Read more here about the use of a primer with both types of DCM-PRO…

When installing sheets of Warmup membrane, you should try your best to install with no overlapping or large gaps.

Moving or expecting new renters? Learn how to unregister your 4iE thermostat so that the new owners or renters can utilize the units WiFi capabilities.

Is your energy monitoring feedback in the wrong currency? Learn how to easily edit the currency type on your 4iE thermostat.

Is your thermostat reading in Celcius when you want it in Fahrenheit or the other way around? Follow these easy steps for switching the temperature format.

Do you need to edit something about your energy monitoring feedback on the 4iE? Learn how to easily edit these settings here.

You may need to change the setting for the "Low Temperature Cutoff - LTC."  Click "Read More" for an explanation.

You may need to adjust your "Delay Off" setting.  Click "Read More" to learn how to do this.

Click "Read More" for detailed wiring instructions for version 2.

The ER1 message will also occur if no floor sensor is connected to the thermostat. Have your electrician make sure that the sensor probe wires are securely connected in ports…

In order to properly mount your 4iE thermostat, you will need a back-box as well as a mud-ring. Warmup can recommend compatible items.

This page explains how to wire and program the 4iE thermostat to work with baseboard applications.

First, loosen the screws at the bottom of your unit at shown in the video clip below. Then remove the face of your thermostat by lifting up and off. On…

The 4iE® Smart WiFi thermostat, and non-WiFi version, learn the heat-up and cool down rates of your home to automatically set the most efficient temperatures when you’re away, reducing usage by…

Some features are currently only available through the MyWarmup portal. Click "Read more" to see which ones.

Ensure you have created your account and registered the thermostat using the Device Number. Click "Read More" for details. 

Click "Read More" for details.

All relays ‘buzz’. A good example is the transformers for low voltage lighting in the house. When the room is quiet, you can hear the humming of the transformer or…

Always make sure to encapsulate the factory joint in thin-set or floor leveler. It must never be inside the wall. Not doing this will result in irreparable damage to your…

One reason your floor heating system keeps tripping has to do with whether you have multiple GFCI protection. Click "Read More" to get the details.

When multiple floor heating systems need to be controlled by one thermostat there are guidelines to follow.  Click "Read More" for details.

What do you do when this message appears?  Click "Read More" for details.

Follow these simple wiring instructions.  Always use a licensed electician.  Click "Read More" for details.

Follow these simple mounting instructions.  Click "Read More" for details.

Easy to install, take the time to review the installation procedure for the best results.  Always use a licensed electician.  Click "Read More" for instructions.

To ensure that the floor heating system will function properly, always check the resistance readings of the wires with a digital multimeter before, during, and after installation. Continue reading to…

The WIB boards will save you money by acting as a very efficient thermal barrier. Heats up times in our testing facility were cut down from 2.5 hrs. to just…

The 120V coil of the WSM-63 is powered between the one leg of 240VAc and a neutral they. Do NOT run both hots to the WSM-63. Please refer to the installation manuals for…

Change the Settings on Your WSM-63 Controller The three dials around the large timer dial on the WSM-63 allow you to change the settings of the controller. A → Yellow…

The California Title 24 Building Energy Efficiency Standards are designed to ensure new and existing buildings achieve energy efficiency and preserve outdoor and indoor environmental quality. We have included below…

To connect, please make sure you have downloaded the Alexa App and that your Amazon device is fully registered and connected to the Wi-Fi. In addition, you will need to…

The Warmup DCM-PRO or StickyMat system may be used under carpet tiles as long as it is embedded in latex based modified polymer self-leveling compound prior to the installation of…

So either the installer puts a DIN rail on the wall or cabinet, or they can utilize the four mounting holes in the corners of the housing and screw it…

Follow these steps to turn off the backlight feature: Menu > Settings > Display/Audio > Display Brightness > Standby set to '0' > Accept

The Control Fault message might occur for several reasons. Please contact your electrician to have them test the resistance of your heating system based on the heating model that was…

Start Wiring your Thermostat by Pulling Power from Terminals 2 and 5 Wiring the WSM-63 and ETO2 together is a great way to be able to control the WSM-63 timer…

If you see the floor sensor error icon on the screen it means that your thermostat has been unable to detect the temperature of the floor. Please contact Warmup.

The thermostat should be installed inside a square 4”x4” back box with a single mud ring mounted horizontally (also called plaster ring).

Wiring your Tempo thermostat is simple and straightforward. 

Programming your Warmup Tempo thermostat.

The proper distance to space the mats should be 5 feet on center or 3ft between mats. Please refer to the installation manual for more details regarding your snowmelt installation.

The maximum length Warmup recommends you can extend your snowmelt systems lead is 90'.

The megger is used as a quality control measure to test the insulation resistance to detect any fault in the heater cable jacket. Such leaks cannot be spotted with a…

System Power is requested during the initial setup of your device. System power is simply the wattage of the heating system that you connect to your thermostat. To set your…

Then you will select the days of the week you would like to program to apply for, press 'accept' and then add periods of times you would like the system…

First, the device number shows up during the initial startup menu and recommends the number be written down. Secondly, it can always be accessed afterwards on the device itself.

The Warmup SmartGeo is a way to allow your thermostat to combine the location settings on your device, occupancy sensing features and a few algorithms to create the most comfortable…

Once your profile and 4iE are registered, you can now set up or edit a program through the MyHeating App. Note: You can set multiple different programs for different days.…

There are two ways to add a Room to your account, which will serve as a way to register your 4iE thermostat to your profile. The first way is through…

Warmup strongly recommends that the relay is installed in a separate single gang box to avoid overheating and interference of other cables. Check with your electrician and refer to your…

Thermostats with an internal GFCI including the Warmup 4iE and WUDG will fulfill this requirement. If a non-GFCI thermostat like our Tempo thermostat is being used, a GFCI breaker will…

There is no battery backup or capacitor in the 4iE, however, there is internal memory. Periodically the programming and date/time are stamped to a section of internal memory. This is…

You can opt into using the air probe instead of the floor probe if you are more concerned about trying to achieve a specific air temperature, usually for primary heat.

Yes, the sensor lead can be extended up to 200 meters using same gauge cable. Total resistance of the sensor cable must not exceed 10 ohms.

If using a DCM-PRO membrane, scrape/scratch and prime the vinyl to ensure bonding with a highly modified thinset and install the membrane directly to it.

Yes you can heat under glass tiles. The thin-set holds the heat. The glass (silicon) isn’t a very good conductor but the thin-set does the work.

The CDP-2 blinks when it is getting minimal power through the DS controller to power it.

In this guide, we will cover various aspects of the installation process, focusing on key recommendations and requirements that will help you make informed decisions and execute the installation with…

This post explains how to mount and position your Towel Warmer properly in your space.

This page explains the different circumstances in which you might wire your Towel Warmer to a switch or to a thermostat.

This post explains the size requirements of the image file you are trying to upload as a 4iE background.

This page explains how to determine which voltage to run to your DCM-PRO heating system.

Outlined description of when to test your DCM-PRO cable and why you should do it.

This page states that Warmup Mirror Defoggers are not recommended for use in showers.

This page outlines the recommended installation methods for your installing your sensor probe.

This page explains the positioning of the factory joint to ensure a successful installation of your Warmup heating system.

The conductor cores and ground braid of the 10' cold lead are factory joined in a water resistant joint assembly to each supply conductor and ground conductor of the unheated…

The cold tail lead and the sensor probe should be run in separate conduits. This will prevent any interference from the cold tail lead affecting the temperature readings from the…

This page describes the composition of the DCM-PRO cable and the different components that make up this heating system.

This page explains the DCM-PRO spacing guidelines and recommendations.

This page explains the purpose of testing your self-regulating cables and how to perform these tests.

This is a summary of the recommended installation practices when installing asphalt over a Warmup heated driveway system.

The thermostats sensor probe can be installed in a number of ways and must be housed in a separate conduit from the heating systems cold tail lead. Click "Read More"…

One reason why your thermostat keeps tripping could be that you have GFI on the thermostat and the breaker simultaneously.  Click "Read More" for details.

The "Program Schedule" feature of the 3iE allows you to choose how you want to program your floor temperature settings.  Click "Read  More" for details.

Warmup's 3iE is designed to make the initial programming incredibly easy.  Click "Read More" where we outline how to do it.

That floor probe is an important part of having your floor heating system function properly.  Click "Read More" for details.

Read this before choosing your gang box. Click "Read More" for important information.

Learn how to wire your 3iE and probe for both 120V and 240V configurations.  Always use a licensed electrican.  Click "Read More" for details.

The thermostat cannot be installed in the shower and here's why.

Take a look at the wiring configuration of the DS-2C controller.  Click "Read More" for details.

This could indicate that you need to adjust your trigger temperature setting.  Click "Read More" to learn how to do this.

This could indicate your sensor needs to be cleaned.  Click "Read More" for instructions.

Ever loyal, it will do what you programmed it to.  You will need to review your settings.  Click "Read More" for suggestions.

Try these simple troubleshooting tips to isolate what the issue could be.  Click "Read More" for details.

This could indicate that you need to adjust your trigger temperature setting.  Click "Read More" to learn how to do this.

A good place to begin troubleshooting is at your breaker or contactor.  Click "Read More" for details.

Take a look at the wiring configuration of the DS-5.  Click "Read More" for details.

Take a look at the inside of the DS-5 and preview the setting options available.  Click "Read More" for details.

Here you will find some helpful tips for the successful installation of your snow melting controller.  Click "Read More" for details.

Take a look at an actual DS2 or DS5 installation example.  Click "Read More" for details.

Quite the opposite actually.  A blinking yellow light on your snow melting controller means everything is working correctly.  Click "Read More" for details.

No.  Your snow melting controller is specifically designed to detect snow and freezing rain.  Click "Read More" for more information.

You will need to examine the positioning of moisture sensor of your snow melting controller.  Click "Read More" for details.

Where you place the moisture sensor for your snow melting controller is crucial.  Click "Read More" for instructions.

Take a look at the inside of the DS-8 and preview the setting options available.  Click "Read More" for details.

Take a look at the wiring configuration of the DS-8.  Click "Read More" for details.

We have provided you with details that will help you choose the right controller for your needs.  Click "Read More" for vital information.

To work around your faulty ETOG sensor click "Read More" for details. 

In order to determine if your sensor is defective, click "Read More" for details.

The ETOG snow and ice melting ground sensor must be wired to specific terminals inside the ET02 controller.  Click "Read More" for details.

Click "Read More" for mounting reminders for your TRF115 roof and gutter snow and ice removal controller.

Click "Read More" for additional wiring instructions for your roof and gutter snow and ice removal controller.

Click "Read More" for some basic information regarding the installation and uses for this controller designed to keep roof and gutters free of snow and ice buildup.

Take a look at a helpful dissection of this type of installation.  Click "Read More" for details.

Take a look at a helpful dissection of this type of installation.  Click "Read More" for details.

Short video showing the installation of Warmup Snow Melting Mat installed on an asphalt driveway.

Regardless of which material will be covering your snow/ice melting mats or cable, you will need to follow these important reminders.  Click "Read More" for details.

Take a look at a helpful dissection of this type of installation.  Click "Read More" for details.

Both snow/ice removal options will be equally effective but we have outlined some factors to consider.  Click "Read More" to learn more.

Need help determining how much self-regulating cable you will need for the best snow and ice removal performance for your roof and gutters?  Click "Read More" for helpful advice.

For this application there are specific "Do's & Don'ts." Click "Read More" before you begin to install this way.

Follow these roof heating cable installation instructions for the best results. Click "Read More" for all the details.

The GFCI in thermostats are Class A, which means below 5mA trip levels. This is a very sensitive trip level required by UL. There are several instances that could cause…

In the event of a power failure, an internal circuit will maintain the programming and time. However, the time must be reset if the power failure exceeds two hours.

This is dependent upon the amperage of the units that you are trying to install. Each thermostat can carry a load of 15 amps.

Learn what to do if this message appears.  Click "Read More" for troubleshooting suggestions.

Uncomplicated wiring instructions for Warmup's WUDG floor heating thermostat at your fingertips. Always use a licensed electrician.

Learn how to quickly and easily install your DUALUDG-4999 floor heating thermostat. Click "Read More" for details.

Just because the floor heating system can operate with the included floor sensor probe doesn't mean that it should.  Click "Read More" for important installation notes on this subject.

After getting a "Ground Fault" error on your thermostat you may find out your heating system resistance reading are off.  Click "Read More" to learn why.

If you installed your UCCG floor heating thermostat over 3 years ago and it seems to be functioning the same, however your floor is no longer heating up, call your electrician.…

This error could indicate several different issues.  Click "Read More" for details.

NO: cable must be embedded in thin-set or self-leveling compound. Once dry, the floating wooden floor will be installed on top. Alternatively, select the FOIL heating mats which can be…

Layering Ultralight Insulation Boards: Is it Possible? Ultralight cannot be layered because the thickness will double of amount of movement under the tile which means the floor will not meet…

Yes, you can self-level compound over Ultralight. This is particularly common when first applying our DCM-PRO membrane floor heating system and covering it with 3/8” of leveler. It can also…

You can stick the insulation boards to the concrete slab using regular modified or pre-mixed thin set. We recommend a 1/4 x 1/4” trowel.

You can stick the insulation boards to the concrete slab using regular modified or pre-mixed thin set. We recommend a 1/4 x 1/4” trowel.

You can stick the insulation boards to the concrete slab using regular modified or pre-mixed thin set. We recommend a 1/4 x 1/4” trowel.

You can stick the insulation boards to the concrete slab using regular modified or pre-mixed thin set. We recommend a 1/4 x 1/4” trowel.

You can stick the insulation boards to the concrete slab using regular modified or pre-mixed thin set. We recommend a 1/4 x 1/4” trowel.

You can stick the insulation boards to the concrete slab using regular modified or pre-mixed thin set. We recommend a 1/4 x 1/4” trowel.

You can stick the insulation boards to the concrete slab using regular modified or pre-mixed thin set. We recommend a 1/4 x 1/4” trowel.

Primers help encapsulate dust to improve bonding with the thinset you’d apply to lay the boards. But on brand new or clean subfloors this may not be necessary. When in…

There is a specific way to install the insulation boards over a wooden sub-floor.  Click "Read More" to learn how.

See just how easy it is to install our floor heating insulation boards. Click here to watch our Insulation Board Installation Video.

All surfaces should be thoroughly cleaned of all dirt and debris. When installing over an existing concrete base, it is important to remove all traces of existing finishes, contamination, etc.…

It is vital that the floor heating thermostat's floor probe was not only installed but done so the right way.  Click "Read More" for details.

Warmup In-slab Floor Heating Cable is designed to be placed within the cement slab of at least 2” (50mm) in thickness, with at least 11/8” (30mm) of the slab above…

WIU should be installed with the foil side facing DOWN. Click "Read More" for details. 

Designed specifically to enhance the performance of the Foil Floor Heating Systems.  Click "Read More" for installation.

This page explains how to extend your lead wire or connect your heater to a thermostat in a remote location.

This page will give you pointers about trimming your cold lead to fit easier in the conduit and electrical box.

This page explains how to wire and program the 4iE thermostat to work with baseboard applications.

This page will explain the purpose of the LTC Dip Switch and the recommended settings for the most efficient installation.